FluenceXL Excel Edition Troubleshooting

Installation Troubleshooting

• Details of prerequisites can be found here.

XLCubed Ribbon or menu doesn't appear

• See the Enable Ribbon Other Options article for help.

Could not load file or assembly

When you perform certain actions, you get this error message:

Could not load file or assembly 'office, Version=12.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c'
or one of its dependencies. The located assembly's manifest definition does not match the assembly reference.
(Exception from HRESULT: 0x80131040)

Download and install the following packages:

• Office 2007 Primary Interop Assemblies
• Office 2010 Primary Interop Assemblies

Slicer Troubleshooting

You receive a 'Cannot insert object' error when inserting a Dimension Slicer

This error is caused by some of the XLCubed assemblies not being correctly registered. To re-register them, you must run the following command as an elevated administrator:

"C:\Program Files\XLCubed Ltd\XLCubed\XLCubed.Excel.Installer.Utility.exe" /regctls

In version 6.1 and prior versions, the /regctls switch wasn't available. In this case, use this instead, again using an administrator account:

C:\Windows\Microsoft.NET\Framework\v4.0.30319\RegAsm.exe /tlb /codebase "C:\Program Files\XLCubed Ltd\XLCubed\XLCubed.Excel.UserInterface.dll" C:\Windows\Microsoft.NET\Framework64\v4.0.30319\RegAsm.exe /tlb /codebase "C:\Program Files\XLCubed Ltd\XLCubed\XLCubed.Excel.UserInterface.dll"

Publishing Troubleshooting

• Detailed information can be found here.

Further Help

• The XLCubed support team can be contacted at support@xlcubed.com.