Difference between revisions of "FluenceXL Excel Edition Troubleshooting"
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| − | =Installation Troubleshooting= | + | ==Installation Troubleshooting== |
* Details of prerequisites can be found [[XLCubed Excel Edition Prerequisites|here]]. | * Details of prerequisites can be found [[XLCubed Excel Edition Prerequisites|here]]. | ||
| − | ==XLCubed Ribbon or menu doesn't appear== | + | ===XLCubed Ribbon or menu doesn't appear=== |
* See the [[Enable Ribbon Other Options]] article for help. | * See the [[Enable Ribbon Other Options]] article for help. | ||
| − | ==Could not load file or assembly== | + | ===Could not load file or assembly=== |
When you perform certain actions, you get this error message: | When you perform certain actions, you get this error message: | ||
Could not load file or assembly 'office, Version=12.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c' | Could not load file or assembly 'office, Version=12.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c' | ||
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| − | =Grid Troubleshooting= | + | ==Grid Troubleshooting== |
| − | ==When I try to create a Grid Chart, no chart types are listed, and I cannot press OK to insert it.== | + | ===When I try to create a Grid Chart, no chart types are listed, and I cannot press OK to insert it.=== |
Your formats file may be missing or corrupted. Please back it up then, then copy a new version from the XLCubed installation folder. Typical locations are: | Your formats file may be missing or corrupted. Please back it up then, then copy a new version from the XLCubed installation folder. Typical locations are: | ||
;Installation version :{{Code|C:\Program Files\XLCubed Ltd\XLCubed\FormatSheet.xls}} and {{Code|FormatSheet.xlsx}} | ;Installation version :{{Code|C:\Program Files\XLCubed Ltd\XLCubed\FormatSheet.xls}} and {{Code|FormatSheet.xlsx}} | ||
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| − | =Slicer Troubleshooting= | + | ==Slicer Troubleshooting== |
| − | ==You receive a 'Cannot insert object' error when inserting a [[Dimension Slicers|Dimension Slicer]]== | + | ===You receive a 'Cannot insert object' error when inserting a [[Dimension Slicers|Dimension Slicer]]=== |
This error is caused by some of the XLCubed assemblies not being correctly registered. To re-register them, you must run the following command as an elevated administrator: | This error is caused by some of the XLCubed assemblies not being correctly registered. To re-register them, you must run the following command as an elevated administrator: | ||
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| − | =Publishing Troubleshooting= | + | ==Publishing Troubleshooting== |
* Detailed information can be found [[Publishing Troubleshooting|here]]. | * Detailed information can be found [[Publishing Troubleshooting|here]]. | ||
| − | =Further Help= | + | ==Further Help== |
* The XLCubed support team can be contacted at [mailto:support@xlcubed.com support@xlcubed.com]. | * The XLCubed support team can be contacted at [mailto:support@xlcubed.com support@xlcubed.com]. | ||
[[Category:Troubleshooting]] | [[Category:Troubleshooting]] | ||
[[Category:Main Page/Troubleshooting]] | [[Category:Main Page/Troubleshooting]] | ||
Revision as of 11:40, 30 August 2012
Contents
Installation Troubleshooting
- Details of prerequisites can be found here.
- See the Enable Ribbon Other Options article for help.
Could not load file or assembly
When you perform certain actions, you get this error message:
Could not load file or assembly 'office, Version=12.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
Download and install the following packages:
Grid Troubleshooting
When I try to create a Grid Chart, no chart types are listed, and I cannot press OK to insert it.
Your formats file may be missing or corrupted. Please back it up then, then copy a new version from the XLCubed installation folder. Typical locations are:
- Installation version
- C:\Program Files\XLCubed Ltd\XLCubed\FormatSheet.xls and FormatSheet.xlsx
- User's customised version
- C:\Users\username\AppData\Roaming\XLCubed Ltd\XLCubed Excel Edition
Slicer Troubleshooting
You receive a 'Cannot insert object' error when inserting a Dimension Slicer
This error is caused by some of the XLCubed assemblies not being correctly registered. To re-register them, you must run the following command as an elevated administrator:
"C:\Program Files\XLCubed Ltd\XLCubed\XLCubed.Excel.Installer.Utility.exe" /regctls
In version 6.1 and prior versions, the /regctls switch wasn't available. In this case, use this instead, again using an administrator account:
C:\Windows\Microsoft.NET\Framework\v4.0.30319\RegAsm.exe /tlb /codebase "C:\Program Files\XLCubed Ltd\XLCubed\XLCubed.Excel.UserInterface.dll" C:\Windows\Microsoft.NET\Framework64\v4.0.30319\RegAsm.exe /tlb /codebase "C:\Program Files\XLCubed Ltd\XLCubed\XLCubed.Excel.UserInterface.dll"
Publishing Troubleshooting
- Detailed information can be found here.
Further Help
- The XLCubed support team can be contacted at support@xlcubed.com.
