WebService Troubleshooting
If the web server is incorrectly configured you will find you can get to the FluenceXL web application, but can not open any reports.
In this case please check:
FluenceXL Web Edition Prerequisites - particularly the HTTP-Activation item.
Publishing Troubleshooting - the web.config may be incorrectly set up.
Web server memory usage - if this is above 95% then web service activation may be disabled by IIS. If this is the case an entry will be made in the windows event log.